Refund and Returns
At Just One Supplements LLC, customer satisfaction is important to us. We strive to provide high-quality products and excellent service. Please review our Refund and Returns Policy carefully before making a purchase.
Refunds
Because our products are dietary supplements intended for consumption, we are unable to accept returns or issue refunds once an order has been placed. All sales are final. We know this is an important detail to understand before you buy, and we appreciate you taking the time to review it.
That said, we stand behind every order we ship. If your product arrives damaged, Just One Supplements LLC will replace it at no cost to you. Just reach out, and we will make it right.
Damaged or Incorrect Orders
If your order arrives damaged, or if you receive the wrong item, please contact us within 7 days of delivery so we can send a replacement.
Please provide:
- Your order number
- A description of the issue
- Photos of the damaged or incorrect product
Once we have reviewed the details, we will ship a replacement at no additional cost to you.
Subscription Orders
Customers may cancel their subscription at any time before the next billing date.
Orders that have already been processed, shipped, or renewed cannot be refunded once fulfillment has begun.
To avoid future charges, subscription changes or cancellations should be made before the next scheduled renewal date.
Contact Us
If you have any questions about this policy, or need help with a damaged or incorrect order, please contact:
Just One Supplements LLC
admin@justonesupplements.com